Protecting customer data depends on how businesses collect, store and use information every day. In this interview, Kristina Nikipolska, Associate Chief Risk Officer at xpate, shares five priorities for making data privacy part of everyday business practice.

Drawing on her experience in compliance, AML and risk management across crypto and traditional payments, she discusses common mistakes, from collecting unnecessary data to leaving incident response plans untested. The conversation covers employee training, visibility over data held by suppliers and the importance of clear communication when something goes wrong.

Kristina connects data protection with customer trust, showing why responsibility across teams and practical preparation matter when putting privacy policies into action.