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Operations are provided by xpate Ltd, a company incorporated in England and Wales (registered number: 11920779), with an office at Level 18 40 Bank Street, Canary Wharf, London, England, E14 5NR. xpate is authorised by the Financial Conduct Authority (Reference number: 901021) to issue electronic money (e-money) and provide payment services. For customer and technical support, call +44 3308181119 Monday through Friday from 10 AM to 6 PM daily or email [email protected]. Outside the business hours, please leave a voice message or email.